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Frequently Asked Questions
Table of Contents
How are my badges packaged?
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Can my order be packaged the way I want?
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Can you do magnetic stripe encoding?Our system can encode according to ISO standards onto high coercivity magnetic stripes. Contact us with your technical specifications so that we can determine if we can produce compatible cards. All pricing for this service will be quoted on a case by case basis. Back to Top
Can I get bar codes on my ID’s?Barcodes can be placed on both our badges and ID cards. Any of six different bar code types can be produced in five widths. Contact us with your technical specifications so that we can determine if we can produce compatible cards. All pricing for this service will be quoted on a case by case basis. Back to Top
What is the printing process used?Our badges and ID cards are dye-sublimation printed into a polished PVC card for permanently vibrant colors and sharp detail. This full color process prints at 300 DPI in up to 16 million colors. Back to Top
Why is your printing process better?Our full color printing process is more versatile than engraving and unlike hot stamps our colors won’t rub or chip off. The colors are fused into a polished PVC card then covered with a clear protective overlay, to keep them looking good indefinitely. Back to Top
Do you sell outside the United States?At this time we only sell to customers in the United States. Back to Top
How is my credit card processed?We will take your credit card information over the phone or fax. Credit cards are processed via secure internet connection linked to our invoicing system. Orders paid by credit card are shipped to verified addresses only. Back to Top
What happens to misprinted items from my order?In an effort to recycle, we use items pulled from production during quality control screening for customer samples. Please be assured that items not meeting our production standards will also be removed from your order. Back to Top
Do I pay sales tax on my order?Sales tax is charged on all shipments or pickups in New York State at the applicable rate for your county. Please send a tax exempt or reseller certificate prior to us completing your order if it applies. Back to Top
What do you do with my company information and email address?All information gathered on this site or in our other contact with you, will be used strictly for internal accounting and marketing purposes. We do not sell or share information with other companies. Back to Top
Contact InformationPhone: 716-941-9525 Fax: 716-941-9526 Address: 7617 Center Road, West Falls, NY 14170 Email: Sales@HartfordBadges.com
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