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Frequently Asked Questions

Table of Contents

  1. How are my badges packaged?
  2. Can my order be packaged the way I want?
  3. Can you do magnetic stripe encoding?
  4. Can I get bar codes on my IDís?
  5. What is the printing process used?
  6. Why is your printing process better?
  7. Do you sell outside the United States?
  8. How is my credit card processed?
  9. What happens to misprinted items from my order?
  10. Do I pay sales tax on my order?
  11. What do you do with my company information and email address?

How are my badges packaged?

bulletEach of our badges is placed in an individual clear plastic sleeve following production
bulletThis gives you a neat, professional appearance and they arrive factory fresh
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Can my order be packaged the way I want?

bulletWe will custom bag and label your badges by department or location on request
bulletPrefer them to be alphabetical, we can do that too
bulletTheyíre ready to distribute when your package arrives
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Can you do magnetic stripe encoding?

Our system can encode according to ISO standards onto high coercivity magnetic stripes. Contact us with your technical specifications so that we can determine if we can produce compatible cards. All pricing for this service will be quoted on a case by case basis.

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Can I get bar codes on my IDís?

Barcodes can be placed on both our badges and ID cards. Any of six different bar code types can be produced in five widths. Contact us with your technical specifications so that we can determine if we can produce compatible cards. All pricing for this service will be quoted on a case by case basis.

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What is the printing process used?

Our badges and ID cards are dye-sublimation printed into a polished PVC card for permanently vibrant colors and sharp detail. This full color process prints at 300 DPI in up to 16 million colors.

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Why is your printing process better?

Our full color printing process is more versatile than engraving and unlike hot stamps our colors wonít rub or chip off. The colors are fused into a polished PVC card then covered with a clear protective overlay, to keep them looking good indefinitely.

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Do you sell outside the United States?

At this time we only sell to customers in the United States.

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How is my credit card processed?

We will take your credit card information over the phone or fax. Credit cards are processed via secure internet connection linked to our invoicing system.  Orders paid by credit card are shipped to verified addresses only.

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What happens to misprinted items from my order?

In an effort to recycle, we use items pulled from production during quality control screening for customer samples.  Please be assured that items not meeting our production standards will also be removed from your order.

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Do I pay sales tax on my order?

Sales tax is charged on all shipments or pickups in New York State at the applicable rate for your county. Please send a tax exempt or reseller certificate prior to us completing your order if it applies.

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What do you do with my company information and email address?

All information gathered on this site or in our other contact with you, will be used strictly for internal accounting and marketing purposes. We do not sell or share information with other companies.

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Contact Information

Phone: 716-941-9525

Fax: 716-941-9526

Address: 7617 Center Road, West Falls, NY 14170

Email: Sales@HartfordBadges.com

 

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